The demand for instant payments in the U.S. continues to grow undeniably stronger. Even with the increased demand, some FIs still have not begun to execute a strategy to offer instant capabilities. These FIs are at risk of losing significant market opportunity without action. However, investing in a robust payments strategy now will allow FIs of all sizes to enjoy the current market dynamics of growing payment volume. This is true no matter where they are in their modernization journeys.

This report helps FIs understand the increasing demand for instant payments, key use cases, pricing considerations, and technology challenges and options. It is based on two research efforts undertaken by Datos Insights. The first is an online survey completed in Q3 2023 of 1,037 employees of midsize and large organizations in 11 North American, European, and Asian-Pacific countries. The second is a survey of 108 global bank payments and product executives in North American, European, and Asian-Pacific countries performed in Q4 2022 and Q1 2023. This report also leverages the author’s extensive knowledge of the payments industry.

Clients of Datos Insights’ Commercial Banking & Payments service can download this report.