Report

P/C Commercial Underwriting Workbench

Insurers must consider several factors before implementing underwriting workbenches.
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Increasing competition, growing complexity, rising regulation, and an aging underwriter workforce are putting pressure on commercial P/C insurers. In response, insurers are turning to underwriting workbench solutions to streamline the underwriting processes and improve productivity, quality, and collaboration. Moreover, modern underwriting workbenches are leveraging AI and automation to help insurers make faster and better decisions.

This report reviews trends in modern underwriting workbenches, discusses their typical and differentiating capabilities, and profiles 12 stand-alone underwriting workbench solutions and two low-code/no-code solutions. It is based on interviews with prominent providers, conversations with industry CIOs about technology needs and market gaps, and secondary research across public domain sources such as vendor websites and press releases. This report profiles the following vendors: AdvantageGo, Appian, Artificial Labs, Cytora, Federato, Innoveo, Insillion, Insurance Quantified, Insurity, IntellectAI, Kalepa, Majesco, Mea, Mendix, and Send.

Clients of Datos Insights’ Property & Casualty service can download this report.

About the Author

Eric Weisburg

Eric Weisburg

Eric Weisburg is a Senior Principal at Datos Insights. His expertise lies in insurance technology, data, and analytics, and distribution, underwriting, and finance. Eric has over 20 years of LAB and P/C insurance industry, consulting, and IT experience. Prior to Datos Insights, Eric served as Managing Vice President of Strategic Initiatives at Tower Group Companies and VP at AIG, where he...

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Other Authors

Martin Higgins

Martin Higgins

Martin Higgins is a Senior Principal at Datos Insights. He has over two decades of experience working in insurance technology, having served as Practice Director for Edgewater Consulting, where he was responsible for the company’s property and casualty business nationwide. He has expertise in technology strategy, core system selection and implementation, Agile transformation and DevOps, business intelligence, systems integration, legacy...

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Rachel Kelly

Rachel Kelly

Rachel Kelly is a Senior Associate at Datos Insights in the Insurance Practice. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, Rachel worked as a marketing director in higher education. She has an MSL in Intellectual Property and Technology Law from the University of Pittsburgh School of Law, and...

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